The OVC VOCA Center is excited to offer a new, online webinar Navigating Challenging Conversations with Survivors in Crisis on December 20, 2022, 2:00–3:15 pm Eastern Time. This webinar is aimed at anyone in a Victim Compensation or Victim Assistance Program having direct communication with survivors in crisis.
In this webinar, participants will learn how to navigate challenging conversations, including the emotional impact of being a helper. Click here for more information.
Identify different types of challenging contacts for staff in Compensation and Assistance programs in state offices
Understand the impact of trauma on survivors
Confidently respond to crisis situations with empathy, de-escalation tactics, and resources
Know how and when to disengage with challenging conversations
Understand the impact of vicarious trauma on helpers
To register for the webinar, please click here!